Return Policy
Returns
Orders may be returned for full credit less shipping within 30 days of purchase (return policy does not include special orders). After 30 days within 90 days of purchase regular orders and special orders may be exchanged or a store credit issued if the merchandise is in new, unused condition. To return an order, please contact Thornebrook Gallery at 352-378-4947.
Shipping
All shipping charges are non-refundable if an item is returned. Shipping is free on Jewelry orders. Customers local to Gainesville, Florida may pick up their order at our location in Thornebrook Village at 2441 NW 43rd Street, Gainesville, FL.
Orders may be returned for full credit less shipping within 30 days of purchase (return policy does not include special orders). After 30 days within 90 days of purchase regular orders and special orders may be exchanged or a store credit issued if the merchandise is in new, unused condition. To return an order, please contact Thornebrook Gallery at 352-378-4947.
Shipping
All shipping charges are non-refundable if an item is returned. Shipping is free on Jewelry orders. Customers local to Gainesville, Florida may pick up their order at our location in Thornebrook Village at 2441 NW 43rd Street, Gainesville, FL.
